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Hong Kong Shopping Guide

From Rory Boland,
Your Guide to Hong Kong / Macau Travel.
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Top ten tips for shopping in Hong Kong

Hong Kong shopping is one of the city's real attractions, however getting value for money in the city is becoming more and more difficult. The ten tips below should ensure that you pay less and not more.

  1. Compare Prices
    Check the price of the item you want to buy in your home country first. When you arrive in Hong Kong you should check out some of the larger department stores or reputable dealers for your product. You can't start bargaining, until you know how much you should be paying.

  2. Understand the Exchange Rate
    This may sound simple, but one of the main reasons for tourists getting ripped-off in Hong Kong is because they don't know the exchange rate - make sure you do.

  3. Know the Product
    Know exactly what you want to buy. Which features do you want, accessories, model. Again looking around in your home country and at reputable stores in Hong Kong means you'll have some honest advice.

  4. Choose Your Shop Carefully.
    The Hong Kong Tourism Board has a Quality Control Scheme that vets shops on pricing, honesty and a host of other attributes - these shops generally don't offer bargains but are reputable. Unless you are confident of price and product you should also avoid shops that don't clearly display the price of an item.

  5. Shop Around
    If you're determined to go bargain hunting, shop around. Hong Kong salespeople are notoriously aggressive when negotiating, however the ball is in your court, if you don't like the salesperson or the price quoted is to high, move on to the next store.

  6. Check the Product
    Hong Kong shops have an undeserved reputation for using switch and bait tactics, this involves showing you one product but placing an inferior item in the box. This practice is not widespread, nevertheless you need to make sure what you think you're buying is what you leave the store with.

  7. Compatibility
    Ensure compatibility. Check the voltage and broadcast of any item you want to buy.

  8. Warranty
    Make sure the product has an international warranty. This can be a problem with 'Parallel Imports': these products are usually brought into Hong Kong by someone other than the official importer, generally electronics, although often cheap, their warranty is usually void.

  9. Beware of Bootlegs
    There are plenty of bootleg and illegal products on Hong Kong's streets, which police usually turn a blind eye to, however if you are found with these at customs they are subject to confiscation and you possibly to conviction.

  10. Last Call
    If you're in dispute, call the Consumer Council Hotline on 2929 2222 for assistance, you can also approach uniformed hawker police who patrol markets.

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